Q
How can I apply for a sample?
Sample orders are always welcome. Samples without any customization will generally be available within 7 days. Customized samples generally take 15 days, depending on your detailed requirements. Sample costs are refundable under certain conditions, but freight costs are always collected.
Q
What is the timeframe for customized samples?
For customized (OEM) samples, it typically takes 15 days to prepare and configure them according to your exact product specifications and requirements.
Q
What are the MOQ (Minimum Order Quantity) requirements?
For ready-stock products, our MOQ is just one carton. For OEM customized orders, our MOQ starts from 100 cartons.
Q
How long does the production process take?
Many of our popular styles are kept in stock. For items that need to be manufactured, the production timeline is generally 10 to 20 days. This depends on the specific order details and our real-time workshop schedule when the order is placed.
Q
What shipping options are available for delivery?
We can ship goods to you using a variety of logistical methods. We offer shipping options by express, by sea, by train, or by air cargo to best suit your timeframe and budget.
Q
Can I order ready-stock items in small quantities?
Yes, we support low MOQ orders for our in-stock items, allowing you to place trial orders starting with a minimum of just one carton.