Frequently Asked Questions
Are you a factory or trading company? Why we choose you?
We have our own factory and we have our brother suppliers chain, we have 20000 sqm of factory areas, 450 workers, 8+ production lines, 20+ Auto-injection, we can offer you the latest model with most competitive price. We have BSCI and ISO-9001 quality system. Every item will be inspected several times before shipping out with our 10 years’ experiences QC department. Besides, most air fryers we make are exquisite as we have galvanized plate inside, so there would be no plastic smell. Hope together we can do a win-win cooperation.
What is the certifications you have?
We have CE (EMC, LVD), RoHS, PAHs, REACH certifications.
Do you accept ODM / OEM orders?
Yes, we accept ODM and OEM according to customers’ request. We will customize your logo and the package of your brands.
What payment terms do you accept?
We accept Western Union, Paypal, Alibaba order assurance, TT, and L/C.
What is the MOQ (Minimum Order Quantity) for the product?
Our normal product MOQ is 100pcs, and we can accept trial orders for you to do the marketing. For OEM Brands, our MOQ is 1000pcs.
What is the warranty and after-sale policy?
We offer a one-year warranty, and we will offer free spare parts to you. If there is any manufacturing quality issue, we will send replacement items along with your next order.