Q1 Are you a factory or a trading company?
We are a factory with more than 1000 employees and established in 1993.
Q2 How can we guarantee quality?
We use a rigorous 4-step process to ensure quality:
- Incoming Quality Assurance
- Inspection Process Quality Control
- Final Inspection before shipment
- Outgoing Quality Control
Q3 Is there any warranty that you can offer?
We accept replacement if any quality problem occurs within 1 month. We also provide a warranty for 1 year.
Q4 Do you offer customized logos?
Yes, we offer OEM/ODM services. The MOQ is more than 1000 pcs. We have a strong R&D system with 13 senior engineers to meet all kinds of requirements. "Focus on Innovation, Choice of Healthy Life" is our slogan.
Q5 What payment terms do you accept?
We accept TT, LC at sight, Western Union, and MoneyGram.
Q6 What's the delivery time?
1) 1-7 days for samples
2) 15-25 days for bulk production.