Q Are you trading company or manufacturer?
We are manufacturer. Welcome to visit.
Q How long is your delivery time?
Generally it is 5-7 days if the goods are in stock. Or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q Do you provide samples? Is it free or extra?
Yes, we could offer the sample for free, but not including the shipping cost. If it is a sample order, you can place an order directly, and we will take the initiative to contact you to confirm that we can provide the quantity and style.
Q How to customize a sample?
If you are ordering a unique sample that we don't have in stock, you need to provide all the details, it will be better if you can send a sample for our evaluation. Customized samples maybe need new molding, which will cost molding fee. We will check your sampling requirements, then issue a sampling P/I. Sampling may take 3-5 days, depending on detailed samples.
Q How to order?
You can place an order directly, but the freight may be inaccurate. After placing an order, we will actively contact you to confirm the size, thickness, thermal conductivity and packaging, and then confirm the accurate price. After modifying the order, you can pay directly. Please try your best to contact the customer service before placing an order, or provide your own contact information to facilitate the communication of details.